Automate License & Security Role assignment Let us squeeze this lemon to automate as much as possible of the tedious work regarding the administration of a Dynamics 365 Customer Engagement or PowerApps. The most natural tedious work to automate with the most significant impact would be Security and license assignment if you ask me. But … Continue reading How to Automate License & Security Role assignment in 2 Easy steps
Automate Microsoft License assignment Let us squeeze this lemon to automate as much as possible of the tedious work regarding the administration of a Dynamics 365 Customer Engagement or PowerApps. The most natural tedious work to automate with the most significant impact will be the license assignment if you ask me, so let us explore … Continue reading How to Automate Microsoft License Assignment as Easy as 1-2-3
Designing Microsoft Flow in Visio Take advantage of auto-generation Microsoft Flow from Visio BPMN 2.0 compliant diagrams. It is more productive than you might think... see step by step guide below. Creation of process diagrams on the Visio canvas and with a few clicks export the workflow to Microsoft Flow and to start automating whatever … Continue reading How to Designing Microsoft Flow in Visio
Microsoft Dynamics 365 for Customer Service So there is a new bunch of Dynamics 365 certification out and it is, therefore, time either take the opportunity to learn or to prove that you know, the latest Dynamics 365 stuff. As always old certification will be deprecated and new will take their place …so… ready, set, … Continue reading Exam prep guide MB-230: Microsoft Dynamics 365 for Customer Service
Farewell Email Warning | Annoying Warning Not one week go by where I do not get a question from a Dynamics 365 Customer engagement user or admin on how to get rid of the warning on Emails in Dynamics that contains HTML components, such as <script> or <style>. Good news is that it now can … Continue reading Farewell Email Warning | Annoying Warning “The Email Below Might Contain Script or Content that is Potentially Harmful and Has Been Blocked.”
Gartner's view on innovation methodologies Gartner visualizes how methods like Design Thinking, Lean, Design Sprint, and Agile flow nicely from one to the next. In reality, where one methodology stops and others start is not that exact as most techniques are overlapping each other as visualized below. Source https://medium.com/@geertwlclaes/when-which-design-thinking-lean-design-sprint-agile-a4614fa778b9 Innovation methods explained Design Thinking can be used to … Continue reading Innovation methodologies explained
Dynamics 365 Customer Engagement With effect from 1 April 2019, new Dynamics 365 agreements will use a new definition on storage - For details see Dynamics 365 Licensing Guide. Now storage is divided up into 3, Database, File Capacity, and log Capacity. Common Data Service for Apps Database Transactional database storage for entity definitions and record … Continue reading Rough Estimate on Storage needed in Dynamics 365 Customer Engagement
Microsoft Dynamics 365 for Sales So there is a new bunch of Dynamics 365 certification out and it is, therefore, time either take the opportunity to learn or to prove that you know, the latest Dynamics 365 stuff. As always old certification will be deprecated and new will take their place …so… ready, set, go. … Continue reading Exam prep guide MB-210: Microsoft Dynamics 365 for Sales
Sales Win Wire Automation with Microsoft Flow How does your organization communicate important sales wins? All companies I have worked for have all had some kind of Sales Win Wire procedure in place to make the organization aware of important sales wins…. but… those Win Wires have always been weeks or month underway before made. … Continue reading Sales Win Wire Automation with Microsoft Flow
Fraud Protection and Anomaly Detection Fraudsters use compromised accounts and stolen payment instruments to commit payment fraud. They also attempt other to steal from merchants with account takeover, free-trial abuse, fake product reviews, warranty fraud, refund fraud, reseller fraud, abuse of program discounts, etc. This is a growing issue which are getting visible in most … Continue reading Fraud Protection and Anomaly Detection Made Easy
Dynamics 365 Trial Some question seems hard to answer but is not, and others seem easy to answer but are hard. Getting a Dynamics Customer Engagement/CRM 30 days trial is easy if you want to throw it into the bin after 30 days but if you're going to keep it on the right path to … Continue reading What is the Best Path to Get Started with Dynamics 365 Trial?
