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Building a Danish customer-facing AI agent with MitID and Copilot Studio
MitID Copilot Studio in 5 easy steps: build a Danish customer-facing AI agent that authenticates via the Idura OAuth 2 broker, with the userinfo claim-extraction trick.
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Microsoft Just Killed AI Builder Credits, The Nov 2026 Deadline Nobody Is Talking About
Microsoft is retiring AI Builder credits by Nov 1, 2026. Here’s what to transition to, the timeline, and how admins enable Copilot Credits.
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Autonomous Agents in Copilot Studio: Fixing “Status Cancelled – ContentFiltered”
“Status Cancelled – ContentFiltered” in Copilot Studio means Microsoft’s Responsible AI safety filter blocked the agent’s input or output — not a system failure. Fix it by softening prompt wording, removing PII patterns, splitting long generations, and checking the trace for which filter category (hate, violence, self-harm, sexual, jailbreak) tripped. TL;DR: ContentFiltered = RAI guardrail,…
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Dynamics 365 Team Member License Enforcement, Guide, and Alternatives
The limitations and purpose of the Dynamics 365 Team Member license have become important to know. Learn the limitations, purpose, and alternatives for the Team Member license using Power Apps Plans licensing. For clarity, the team member license never lost its superpower; Microsoft just detailed the intent behind the team member license. Microsoft is enforcing…
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Excuse me! API limits for Microsoft Power Platform Dataverse & Dynamics 365 (2023 Edition)
API limit for Microsoft Dataverse Microsoft writes that the Microsoft Dataverse API limit helps ensure service levels, availability, and quality. This is regarding best practice architecture on using external APIs and good programming design…. Let me explain. (updated 08/12-2023 with latest info) The first thing to acknowledge is that two limitations serve two purposes. Microsoft…
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Guaranteed IT applications disruption!
IT disruption is here… do you agree? It took three years for @OpenAI GPT-3 to launch after the Transformer model paper was published.It then took two years for ChatGPT to emerge after GPT-3.Then just four more months after ChatGPT for the new AI Programming Model (+plugins) emerge.The next major milestone is probably around the corner…
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Your premium flows are turned off. Purchase, extend, or renew a Power Automate license or submit a request to your admin.
“Your premium flows are turned off” appears when a flow uses premium connectors but runs outside the licensed app context — Microsoft is enforcing the “in context of” rule from the Power Platform licensing guide. Fix it by relicensing the flow’s owner with Power Automate Premium, moving the flow into a licensed app’s solution, or…
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Eye-opening! How to Minimize the Risk of Dynamics 365 data leaving your company.
The single biggest source of Dynamics 365 data leakage is authorized employees exporting CRM data — not external attackers. Stop it with three layers: Entra ID Conditional Access (block download outside the corp network), Defender for Cloud Apps (session policies on Excel export), and Purview DLP (label and restrict sensitive records). TL;DR: Insiders are the…
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Best Stupid-simple Outlook meeting category automation!
Outlook’s built-in Rule Wizard cannot categorize meetings by attendee or external domain — but Power Automate calling Microsoft Graph can, in about 10 minutes. This post shows how to auto-tag meetings with external participants using a scheduled cloud flow, the Calendar Graph API, and one expression to extract attendee domains. TL;DR: Replace Outlook Rules with…
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Important Core Sales models
Wow, sales systems and their surrounding support systems have changed in the last 5 years, and on top of this, Consumption sales are becoming more popular. All these changes made me think it was time to take a re-learning trip down memory lane to re-discover the 4 core sales models and revamp the understanding of…
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Now it is time to be Curious about Power Platform Environment Variables!
Power Platform Environment Variables are typed, solution-aware configuration values that change between Dev/Test/Prod without code edits — connection strings, SharePoint URLs, feature flags, and secrets you’d otherwise hard-code into a flow or canvas app. TL;DR: Use environment variables for any config that differs per environment. Stored in Dataverse, six types as of 2026 (Text, Number,…
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Top unique business model myth
Business model myth Business model myths are thriving and still very much active, why is this a problem? Let me explain. When I talk to leaders about their company on how they do business most conversations usually end with the same speech: “Jens, you must understand that our business is different and unique from most…
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Is Sales changing due to “product as a service”?
Are Sales changing due to “product as a service”? I say yes. I have seen a shift and misalignment of sales processes that have led to a “pain” that had not been there before. I say it is time for Sales C-level, Leaders and Managers to act, let me explain. The last years have felt different…
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What is Microsoft Dataverse for Teams (for Teams and beyond)
Microsoft Dataverse for Teams is a free, scoped-down Dataverse that lives inside a Team — built for citizen developers building apps, flows, and bots without leaving Teams. Upgrade to full Dataverse when you need more than 1M rows, premium connectors, or cross-team sharing. TL;DR: Dataverse for Teams = free, Teams-scoped. Full Dataverse = paid, tenant-wide.…
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Excuse me! API limits for Microsoft Power Platform Dataverse
API limit for Microsoft Dataverse Read my updated post on this topic here: https://iiu.dk/2023/12/08/excuse-me-api-limits-for-microsoft-power-platform-dataverse-dynamics-365-2023-edition/ Microsoft writes that the Microsoft Dataverse API limit help ensure service levels, availability, and quality. For me, this is regarding best practice architecture on how to use external APIs and good programming design…. let me explain. ( updated 27/8-2022 with latest…
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Power Platform App Maker: Exam prep guide PL-100
Power Platform App Maker So, there is a new bunch of Microsoft Power Platform certification out and it is, therefore, time to either take the opportunity to learn or to prove that you know, the latest Power platform stuff. As always old certification will be deprecated and new will take their place …so… ready, set,…
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Power Platform Hands-on Learning
Power Platform X “in a Day” Power Platform training is usually a one-day interactive workshop (now mostly held virtually, due to covid-19) where you learn how to create custom applications for your business without using a single line of code with the use of the Microsoft Business Application Platform components like Power Apps, Power Automate,…
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Data Integration architecture for Microsoft Dataverse, Dynamics 365, and PowerApps
Pick the integration pattern by trigger and volume: Dataflows for scheduled batch, Power Automate / Logic Apps for API-triggered events, Power Automate Desktop for RPA against legacy UIs, and Synapse Link for analytics-scale Dataverse export. TL;DR: Four patterns, one decision: batch vs API vs RPA vs analytics. Below is when to use each, with the…
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Dynamics 365 Team Member License Enforcement, Guide and Alternatives
Dynamics 365 Team Member license limitations and its purpose have become important to know as they are being enforcement by Dynamics 365. Get to know the limitations and the purpose plus alternatives for the Team Member license using Power Apps Plans licensing. The Team member license did never lose its superpower, Microsoft just detailed what…
Jens Kofod
Notes from the field on Microsoft, Power Platform and Copilot Studio
