So there is a new bunch of Dynamics 365 certification out and it is, therefore, time either take the opportunity to learn or to prove that you know, the latest Dynamics 365 stuff. As always old certification will be deprecated and new will take their place …so… ready, set, go. In this blog post, I … Continue reading Exam prep guide MB-230: Microsoft Dynamics 365 for Customer Service
Not one week go by where I do not get a question from a Dynamics 365 Customer engagement user or admin on how to get rid of the warning on Emails in Dynamics that contains HTML components, such as <script> or <style>. Good news is that it now can be gone with a simple setting. … Continue reading Bye, Bye Annoying Warning “The email below might contain script or content that is potentially harmful and has been blocked.”
Dynamics 365 CE Cloud Storage explained With effect from 1 April 2019, new Dynamics 365 agreements will use a new definition on storage - For details see Dynamics 365 Licensing Guide. Now storage is divided up into 3, Database, File Capacity, and log Capacity. Common Data Service for Apps Database Transactional database storage for entity definitions … Continue reading Rough estimate on Storage needed in Dynamics 365 Customer Engagement.
So there is a new bunch of Dynamics 365 certification out and it is, therefore, time either take the opportunity to learn or to prove that you know, the latest Dynamics 365 stuff. As always old certification will be deprecated and new will take their place …so… ready, set, go. In this blog post, I … Continue reading Exam prep guide MB-210: Microsoft Dynamics 365 for Sales
How do you organization communicate important sales wins? All companies I have worked fore have all had some kind of Sales Win Wire procedure in place to make the organization aware of important sales wins…. but… those Win Wires have always been weeks or month underway before made. Usually sellers down prioritize creating Win Wires … Continue reading Sales Win Wire Automation with Microsoft Flow
Fraudsters use compromised accounts and stolen payment instruments to commit payment fraud. They also attempt other to steal from merchants with account takeover, free-trial abuse, fake product reviews, warranty fraud, refund fraud, reseller fraud, abuse of program discounts, etc. This is a growing issue which are getting visible in most merchants profitability including in Microsoft’s … Continue reading Fraud Protection and Anomaly detection made easy
Some question seems hard to answer but is not, and others seem easy to answer but are hard. Getting a Dynamics Customer Engagement/CRM 30 days trial is easy if you want to throw it into the bin after 30 days but if you're going to keep it the right path to a Dynamics Customer Engagement/CRM … Continue reading What is the best path to get Started with a Dynamics 365 Trial